Studio Policies

Studio Policies, Terms & Conditions

Welcome to SELF PILATES LLC. These Studio Policies, Terms & Conditions are designed to maintain a safe, respectful, and professional environment for all members, guests, and staff. By purchasing a membership, class package, or booking any service, you acknowledge that you have read, understood, and agree to the following policies.

Upon purchase, you will receive a copy of the full SELF PILATES Studio Policies and are strongly advised to review them carefully before signing or participating in any class or service.

STUDIO POLICIES (Self-Guided & Instructor-Led)

1. Cancellation, No-Show & Late Policy

Sessions may be canceled up to 24 hours in advance to receive the session credit back.

Cancellations made within 24 hours of the session start time will forfeit the session credit.

A $20 no-show fee will be automatically charged if a member does not attend their scheduled session.

The session credit will also be forfeited in the event of a no-show.

Late arrivals may not be admitted for safety reasons and will be treated as a late cancellation or no-show.

By booking a session, members authorize SELF PILATES to charge applicable no-show or late cancellation fees.

2. Dress Code & Personal Care (Required for Safety)

To ensure member safety and protect studio equipment, the following dress code is required:

```
Fitted workout attire only
```
```
No flared leggings
```

Workout sets or fitted athletic wear required

```
No jeans or streetwear
```
```
No zippers, metal, or hard accessories
```
```
Grip socks required
```

No lotions, oils, or sticky substances on the body

Members who do not meet the dress code may be denied entry and the session will be forfeited.

3. Equipment Weight Capacity (Manufacturer Standard)

All reformers and studio equipment have a maximum weight capacity of 330 lbs, as specified by the equipment manufacturer.

This limit is a manufacturer safety guideline and applies to all users equally.

For safety reasons, members must meet manufacturer weight requirements to use the equipment.

This policy is not discretionary and is enforced solely to ensure safe equipment operation.

4. General Safety & Conduct

```
One person per reformer per session.
```
```
Booking is required for all sessions.
```

No guests, spectators, or children on the studio floor.

```
No filming or recording.
```

Members must follow all posted studio rules and approved class formats.

Members must stop immediately if pain, dizziness, or discomfort occurs.

5. Policy Enforcement

Failure to follow studio policies may result in:

```
Loss of session credit
```
```
No-show or late cancellation fees
```
```
Temporary booking suspension
```
```
Membership cancellation without refund
```

6. Non-Refund & Non-Transfer Policy

All memberships, class packages, sessions, and services purchased at SELF PILATES are final sale.

No refunds will be issued under any circumstances.

No transfers are permitted. Purchases may not be transferred, shared, sold, reassigned, or gifted to another person.

All services must be used only by the original purchaser and through the account under which the purchase was made.

Changing account information (name, email, phone number, or profile details) does not change ownership of a purchase and does not override studio policies.

Accounts may not be modified for the purpose of transferring access to another individual.

By completing a purchase, the client agrees that all sales are final and that only the person who made the purchase may use the account and services.

SELF PILATES reserves the right to deny access, suspend accounts, or cancel services if misuse, unauthorized transfers, or policy violations occur.

7. Policy Updates

SELF PILATES reserves the right to update policies at any time to maintain a safe and professional studio environment.

 Acknowledgment

By booking or purchasing any services, you confirm that you have read, understood, and agreed to these Studio Policies & Terms.

SELF PILATES LLC
Crosby, Texas

For questions, please contact: info@selfpilates.net